Started two and a half decades back as a R&D and product development company with a Canadian Government grant, Pace Automation Limited has over its life span reinvented itself in tune with the time and technology to become the leading âSolution as a Service Companyâ in India, providing end-to-end automation solutions to retail businesses across different verticals.
With deep domain knowledge and successful large installation base of happy clients, Pace will be your technology partner who will play an important role in your growth process.
With our philosophy of upgrading our solutions to meet the changing technology, business and market requirements, you will have a solution that is current now and in the foreseeable future.
With its flagship solution âServeSmartâ, Pace provides restaurant retail automation services to more than 3,500 restaurant outlets in India and abroad. Pace has developed and deployed best-in-class solutions in Sales Force Automation, Business Process Automation, Small, Medium as well as Large Format Retailing, Petroleum Retail, Online Lottery and Turf Club Automation and Remote Digital Content Delivery to the granularity of a single display and so on.
The latest offering is âRetailSmartâ, a solution to âITâ enable the Kirana shops across the country. The companyâs vision is to have more than 150,000 Kirana merchants in its network by the year 2020. This will be the first time that any company will create such a large digitally connected network and will be known as the SmartKiranaâ¢ Network.
The entire suite of solutions are cloud based and hosted on the IBM Cloud infrastructure with physically separated identical IBM cloud infrastructure for disaster recovery and business continuation. The backend processing engines are homegrown, fine honed, reliable and very powerful providing seamless transaction collection, processing and dissemination of MIS, Analytics and Business Intelligence to its stake holders in realtime.
This configuration is be used in a typical supermarket / hypermarket in the billing counters as an all-in-one POS terminal.
This configuration is used in the vegetable & fruits section of the supermarket.
This configuration is for entry level shops.
We started with Retail Automation of our cafes using ServeSmart ten years back when we were just 90 outlets located in a few Cities in India. Today we have over 1,300 CafÃ© Coffee Day outlets across India & Europe and the integrated solution provided by Pace Automation Limited has been an important part of our growth process.
- VENU MADHAV, DIRECTOR - CAFE COFFEE DAY
ServeSmart from Pace Automation Limited, has optimised our operations across 2,000 cafÃ© across India and Europe in different formats like Square, Lounges, Cafes, Kiosks, etc that allowed us to service customers better, realise substantial cost savings and ROI.
- VENKATESH BABU S, HEAD â MIS
As a multi cuisine restaurant chain that includes a Bakery, QSR, Fine Dining, Bar, and Food Court â we were able to holistically manage our business with ServeSmart. This has helped us realize rapid growth without the need to invest valuable capital on IT infrastructure and personnel.
- V.RAMANARAYANAN, CHIEF FINANCIAL OFFICER
The hand held terminal that is provided as part of ServeSmart, for order taking and payments, directly drove a 400% increase in Table Turnover and resulted in an exponential increase in profits at our theme restaurant.
- PRABHAKAR, PROPRIETOR
It has been a good association with PACE, and Goli has been implementing ServeSmart software developed by them, across various stores spread over the country. We would love to see it implemented and successfully operational at all levels within GVPL franchisees & vendors, with a scope for continuous feedback and improvement.
- VENKY IYER, MD & CEO, GOLI VADA PAV PVT LTD
We moved to Pace Automationâs ServeSmart application after operating for a few years on a different Windows based vendor. The ServeSmart application has proved to be vastly more stable, with nearly 100% uptime at all our 30 locations. The application is mature, and scaling it as our number of locations grew multi-fold has been smooth and easy. Their support team has been very responsive in terms of any improvement requests. We have looked at most other competing applications in the market, and would whole-heartedly endorse ServeSmart as superior option for any F&B chain operator.
- RAJIV SUBRAMANIAN FOUNDER & CEO, OVEN FRESH
We have been using Pace Automation's RetailSmart software to manage our 8 photo studios as well as in our retail showroom for musical instruments in Chennai. We also use Pace's ERP solution to manage our 8 offices across India. Both systems allow up to the minute access to a wide variety of data in format's dictated by us and cuts the time required to access and compile said data. We now have web based access to all our retail and distribution centers across the country and we are able to focus more on other things like meeting deadlines, growing our core businesses and focusing on profitability. We have also never experienced any downtime in Pace's services and are quite pleased with our association with them.
- CHETAN ACHARYA
Pace Automation is Chandruâs vision which was often ahead of its time. Chandru pioneered concepts such as Cloud Computing, Transactional Intelligence and SaaS when they had not even entered technology lexicon but they were mere common-sense to him and are heralded as big advancements by the industry today.
Before founding Pace, Chandru worked in numerous industries with broad mandates and accomplishments such as building model airplane engines, setting up the high speed Zinc Carbon battery manufacturing line, establishing an electronic toy manufacturing company and so on.
In his forty years of professional life, Chandru has managed every role in a business, from engineering to product management to head a company as its CEO. He raised CDN 1.4M from Canadian Government for technology incubation which helped set up PACE. He has served as head of Electronics sector of CII and is active in grass-roots technology incubation. He is an avid aero modeller and is often found flying his numerous model planes on Sundays. He holds a Bachelor of Engineering - Mechanical, from Anna University.
Pace is fortunate to have Chandru focus on envisioning new solutions and strategising to enter new verticals. and new markets.
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