Our entire network infrastructure offers complete redundancy with over 1000 gigabits of scalable capacity. This allows us to handle fluctuating network loads without any problems, even during peak hours.
With almost a dozen major transit providers and many more private peers, you will be able to reach your users with less network hops and have better latency worldwide.
All of our services are backed by our industry standard 99.9% uptime SLA. What this means is, we promise to keep your service online at least 99.9% of the time and if we ever fail to meet that promise, we will compensate you back. Itâs as simple as that.
Youâre paying for a service that you expect the use the entire time. But when something goes wrong on the provider's end and youâre no longer able to use it, why should you still pay for that downtime? We don't believe you should!
Never wait an entire day again for your questions or concerns to be answered. All of our tickets are answered within the hour on average, even on weekends and holidays. We know you hate waiting and so do we. We pride ourselves on getting the customers taken cared of as fast as possible.
Although our services are completely unmanaged, we will still try our best to help you out as much as we can. Never expect to be turned away again like other unmanaged providers because well...that's just plain rude.
To provide you with the best experience possible, we make sure that all of our servers utilizes the latest enterprise grade hardware. This ensures the best performance, reliability and quality for you and your users.
Additionally, before each server is deployed, it is thoroughly inspected and tested multiple times to make sure that everything is running smoothly and without any problems.
Once we receive your order and the payment has been processed, we will start building your server to the specifications you require. Servers are typically delivered within the same day or the next, depending on when the order was placed and how long the payment takes to process.
If for some reason your order takes longer than expected, we will notify you of the delay and update your billing period so you are not paying for the delay.